Privacy Policy

Ariva AI ("Ariva AI", "we", "us", or "our") is a sole proprietorship registered in Singapore.

This Privacy Policy explains how we collect, use, store, and protect personal data when you access our website or engage with us.

Ariva AI operates globally and complies with applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA), the EU and UK General Data Protection Regulation (GDPR), and applicable U.S. privacy laws including the California Consumer Privacy Act (CCPA), where relevant.

By using this website, you acknowledge the practices described in this policy.

We may collect the following personal data when you submit a request or schedule a consultation:

• Full name
• Company name
• Job title
• Email address
• Phone number
• Message content submitted via contact forms
• Scheduling information via Calendly

We do not collect file uploads through the website.

We use collected information strictly for:

• Responding to inquiries
• Scheduling consultations
• Evaluating engagement fit
• Communicating regarding architectural services
• Providing requested audit or engagement information
• Limited follow-up communications related to your inquiry

If we introduce newsletters or updates, you will have the ability to opt out at any time.

We do not sell, rent, or trade personal data.

Where GDPR applies, we process personal data under one or more of the following bases:

• Legitimate interest (business inquiry response and professional communication)
• Consent (where explicitly provided)
• Contractual necessity (where engagement discussions occur)

We retain inquiry-related personal data for up to three (3) months from the date of last interaction.

After this period, personal data is permanently deleted unless:

• An active engagement is initiated
• Legal or regulatory obligations require retention

We do not archive inquiry data indefinitely.

We implement reasonable technical and organizational safeguards, including:

• Encryption in transit (HTTPS/TLS)
• Restricted access controls
• Controlled credential management
• Limited internal data access
• Secure cloud hosting environments

Access to personal data is restricted to authorized personnel only.

While no system is completely secure, we take commercially reasonable measures to protect information.

We use the following third-party service providers:

• Calendly – consultation scheduling
• Stripe – payment processing (if applicable)
• Google Analytics – website traffic analysis
• Plausible Analytics – privacy-focused analytics
• Vercel – website hosting
• Neon – database infrastructure (if applicable)
• Google Workspace – email communication

These providers process data in accordance with their respective privacy policies. We do not control their independent practices.

Our website may use cookies and similar tracking technologies for:

• Website functionality
• Analytics and performance measurement
• Security monitoring

You may control cookies through your browser settings.

Analytics data is aggregated and not used for behavioral advertising.

As Ariva AI operates globally, personal data may be processed outside your country of residence, including in Singapore, the United States, or other jurisdictions where our service providers operate.

We take reasonable steps to ensure appropriate safeguards are in place where required by law.

Depending on your jurisdiction, you may have rights including:

• Access to personal data
• Correction of inaccurate data
• Deletion of personal data
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent (where applicable)

California residents may request:

• Disclosure of collected personal data
• Deletion of personal data
• Confirmation that personal data is not sold

To exercise your rights, contact:

hi@ariva.ai

We will respond within a reasonable timeframe as required by applicable law.

This website is not directed to individuals under the age of 16.

We do not knowingly collect personal data from minors.

Ariva AI is a sole proprietorship registered in Singapore.

This Privacy Policy is governed by the laws of Singapore, without prejudice to mandatory rights provided under applicable international data protection laws.

We may update this Privacy Policy periodically.

The effective date will reflect the latest revision.

For privacy-related inquiries or data requests, please contact:

hi@ariva.ai